Sewage backup is Category 3 blackwater, which means it carries real health risk and requires a completely different protocol than a clean-water leak. A DIY approach to sewage cleanup puts household members at real risk of exposure.
Our Kennebec, SD crews suit up in full PPE before entering a contaminated space, no exceptions.

We follow strict biohazard protocol on every Sewage Cleanup call, treating even a small backup with full precaution.
Our Kennebec, SD disinfection process uses compliant, registered products rather than generic household cleaner.
Compliant disposal protects your Kennebec, SD property from liability down the line.
We prioritize protecting occupants of the Kennebec, SD property over speed, given the health risk involved.
Sewage cleanup follows a strict sequence built around safety, and here's how our Kennebec, SD crews handle it.

Contaminated water is extracted using equipment dedicated to blackwater jobs, kept separate from clean-water equipment.
Every technician on-site wears full protective gear rated for blackwater exposure.
Anything that can't be fully disinfected gets removed and disposed of properly, not reused.
Disinfection follows the same standard regardless of how small the backup appeared initially.
Pathogen control continues until air and surface testing confirm the space is safe.
We verify air quality after cleanup to confirm the space is safe for reoccupation.
We ask enough to confirm this is a sewage-related call and prepare accordingly.
Containment barriers and PPE are standard equipment for every dispatch.
A biohazard assessment and written quote come before any extraction starts.
The file doesn't close until pathogen and odor control are confirmed complete.

"They treated our sewage backup like the serious situation it was, full suits and everything, not a quick mop job." — Wanda C.
"Appreciated that they explained exactly what would need to be thrown away and why, rather than just guessing." — Desmond K.
"The smell was completely gone by the time they finished, not just masked with an air freshener." — Alina M.
We treat every sewage call as a biohazard situation because it genuinely is one.
Carpet, pad, and often drywall that touched sewage typically can't be saved due to contamination risk.
We use EPA-registered antimicrobial products specifically rated for blackwater contamination.
We verify air quality and complete surface disinfection checks before signing off.
We recommend checking your specific policy, and we'll support the claim with proper documentation either way.
Immediately — the longer contaminated water sits, the further bacteria and odor can spread into surrounding materials.
Our Kennebec, SD biohazard-trained teams cover Kennebec and nearby communities with full PPE and containment equipment ready.

Speak directly with our sewage response team.
Call +1-844-578-1604